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91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous effect user scores have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
A Lot Of Best Selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower ranking really helps your overall rating.
According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
95% Of Dissatisfied Clients Will Return To A Business If A Company Manages To Fix Problems Quickly And Efficiently
Clients don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
83% Of All Young People Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did post a review. In general, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the potential customers are searching for. Almost a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are relevant and helpful.
Source: Fan and Fuel
15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of potential consumers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
89% Of Clients Want To Read Reviews Using Their Smartphones
Be it via an app or a mobile browser, customers choose to read reviews on their mobile devices.
Source: Statista
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management stats indicate a company's reputation does not impact just the consumers. Prospective team members likewise take a look at ratings and read reviews.
Source: Deloitte
72% Of Customers Will Not Take Action Unless They Read Some Reviews
Irrespective of how alluring your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when clients have to choose a service provider.
Source: DemandGenReport
Clients Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. Purchasing decisions are made quickly.
Online reviews are certainly persuasive, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone