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71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a legal representative or a doctor.
Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Given that the huge majority of consumers check out reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews go on without a reply. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Only 6% Of Customers Don't Trust Consumer Reviews At All
According to customer review statistics, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Online Product Reviews About A Product Can Raise Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat clients fairly normally succeed, review websites help ensure of that.
Source: Statuslabs
70 Percent Of Customers Choose To Discover A Business Through Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and rating stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Majority Of Customers Won't Utilize A Service If It Has Less Than A 4 Star Score
This stat is one of numerous that illustrate the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your clients pleased is more crucial than ever.
57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for services with an ideal five star rating.
Source: Brightlocal