49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and ranking data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

70% Of Consumers Choose To Find Out About A Business By Means Of Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly normally prosper, review websites help ensure of that.

Source: Statuslabs

70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the potential clients are trying to find. Practically a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

63.6% Of Customers Check Out Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review statistics show the general popularity of a site can only presume when it comes to trust.

Source: Review Trackers

95% Of Unhappy Consumers Will Return To A Business If A Business Takes Care Of Problems Quickly And Efficiently

Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such products.

Source: Turntonetworks

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews stay without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats indicate a company's reputation does not affect just the consumers. Potential team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte