88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation does not impact simply the consumers. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte

Reviews Shared On Twitter Can Grow Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and ranking data show people value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Given that the huge bulk of customers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

74% Of Regional Companies Have At Least One Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online ratings statistics, we learnt that a company needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get an idea of how the business is really doing. Don't depend on that figure alone.

Source: Brightlocal

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Almost a third of consumers state written reviews are the only feature that makes them think the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two-thirds of companies have great and outstanding rankings. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how attractive your marketing is, you still need client reviews. There's no other way around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

More Than Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is among lots of that highlight the value of online ratings. Now that news of client satisfaction travels this quick, keeping your customers pleased is more important than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for companies with a best five star score.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone