Negative Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics show a business's reputation does not impact simply the clients. Prospective team members also look at ratings and read reviews.

Source: Deloitte

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a legal representative or a physician.

Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

One-half Of All Millennial's "Always" Read Online Reviews For Companies

More youthful people know the value of being informed. User-generated material has an indisputable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Shorter Since 2010

At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

70 Percent Of Consumers Choose To Learn About A Business Via Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it deserves trying a different approach too. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. However, they understand the enormous effect user ratings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

82% Of Consumers Check Out Review Sites Because They Want To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Product Or Services.

Users come since they have actually already formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use An Organisation

This stat is among numerous that highlight the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for organizations with an ideal five star ranking.

Source: Brightlocal

83% Of All Younger Consumers Were Invited To Leave A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal