88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation does not impact simply the customers. Prospective team members likewise look at scores and read reviews.

Source: Deloitte

Due To The Fact That They Want To Acquire An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Sites.

Users come due to the fact that they have actually already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

15 Percent Of Visitors Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential customers won't even consider doing business with a company they can't find opinions about.

Source: Statuslabs

72 Percent Of Clients Won't Take Action Before They Read Some Reviews

Regardless of how captivating your marketing is, you still need consumer reviews. There is no skirting around it. Clients are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers well typically flourish, review websites help make sure of that.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to pick a legal representative or a doctor.

Younger people (age 18-35) are even more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your consumers establishes trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs

Clients Could Invest 31% More With A Business That Has Excellent Reviews

Focus on this statistic. The more detailed other users describe your service or product, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

More Than Half Of Customers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

74 Percent Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online scores stats, we learnt that a company needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

Clients Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically 2 out of 3 businesses have good and awesome rankings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star rating is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really use them.

Although we now understand why customer reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

Google Accounts For 57.5 Percent Of All Reviews Throughout The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers