77% Of Customers Would Definitely Leave A Review If They Were Asked

More than a 35% would submit a review to notify others about their client experience and 24% would likely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

83% Of All Young Consumers Were Invited To Submit A Review Recently

Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

Majority Of Customers Won't Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is among many that show the value of online ratings. Now that news of client fulfillment travels this quick, keeping your clients pleased is more important than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for businesses with a perfect five star ranking.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social media reviews data, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Over Half Of Consumers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Generally two thirds of companies have great and awesome rankings. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other people, you manage to choose a model that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

83% Of Consumers Don't Trust Advertising

The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements pick to take note of clients' recommendations online.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are even more likely to hire an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients well normally flourish, review sites help make sure of that.

Source: Statuslabs

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal