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Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social reviews stats, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
Only 6 Percent Of Customers Don't Trust Client Reviews At All
According to customer review statistics, a tremendous 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
89% Of Consumers Want To Read Reviews Using Their Cell Phones
Be it via an app or a mobile internet browser, clients prefer to read reviews on their mobile devices.
Source: Statista
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Positive Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Because the vast bulk of customers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Typical Review Length Has Actually Become 65% Shorter Since 2010
Currently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with ratings alone.
Customer reviews make the statistics appear more genuine which is what the would-be customers are trying to find. Practically a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews
Staying connected with your clients establishes trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you may anticipate, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat customers honorably usually flourish, review sites help make sure of that.
Source: Statuslabs
A Single Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent increase.
Source: RevLocal
Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses really use them.
Although we now understand why customer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we learnt that a company needs to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out client reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Customers Read A Businesses Replies To Reviews
Not only do many clients check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.
Source: Capterra