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98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Generally, 142 million customers go to Yelp monthly. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read many more reviews to get a better idea of how the business is really doing. Do not depend on that figure alone.
Source: Brightlocal
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them a great experience.
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Presently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a legal representative.
Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When clients need to choose a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be clients are looking for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent
User review stats show the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is one of many that highlight the value of online scores. Now that news of client satisfaction travels this quick, keeping your clients happy is more important than ever.
57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked only for services with a perfect five star ranking.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats show a company's reputation doesn't impact just the clients. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
95% Of Unhappy Consumers Will Go Back To A Business If A Business Deals With Problems Quickly And Efficiently
Clients don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Reviews Published On Twitter Can Increase Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo