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53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews stay without a reply. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
70 Percent Of Customers Choose To Discover A Business Through Short Articles And Reviews, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best way to find the truth about a service or product.
Source: Statuslabs
83% Of All Younger Customers Were Asked To Post A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as advice from family and friends.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies in fact make use of them.
Although we now understand why customer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when customers have to select a service provider.
Source: DemandGenReport
15% Of Buyers Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of prospective consumers will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44% boost.
Source: RevLocal