Over Half Of Shoppers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two thirds of companies have exceptional and great ratings. Only 5% of companies have a score below three stars.

Source: Brightlocal

77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Company If A Business Takes Care Of Issues Rapidly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a doctor or an attorney.

Younger people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

US Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out much more reviews to get a clear view of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

74 Percent Of Regional Businesses Have At Least 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings statistics, we found out that a business requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Consumers Choose To Discover A Business Via Posts And Reviews, Rather Than Ads

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.

Source: Statuslabs

83% Of All Young Clients Were Asked To Give A Review Recently

Of those invited, 80% of customers did submit a review. Overall, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal