86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and ranking data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

A Lot Of Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

89% Of Consumers Want To Read Reviews On Their Smartphones

Be it through an app or a mobile internet browser, most people prefer to read reviews on their cell phones.

Source: Statista

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are wary and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

Currently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

If They Were Asked, 77% Of Customers Would Probably Give A Review

More than a 35% would post a review to advise others about their customer experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall two-thirds of businesses have exceptional and awesome rankings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

70% Of Customers Prefer To Learn About A Business Through Reviews And Short Articles, Instead Of Advertisements

Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.

Source: Statista