88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation doesn't impact just the consumers. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

67% Of Customers Claim Reviews Are A "Very Important" Factor When Picking A Service Provider

When consumers have to choose a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of prospective customers will not even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

The Majority Of Individuals Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

74% Of Regional Companies Have At A Minimum, One Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online rankings statistics, we learnt that a company needs to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies really make use of them.

Although we now know why client reviews are so effective, most businesses apparently do not.

Source: LsaInsider

60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and ranking statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the worth of being informed. User-generated content has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

89% Of Customers Choose To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile browser, everyday people prefer to read reviews on their cell phones.

Source: Statista

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks