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Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually use them.
Although we now understand why client reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'very often'.
Source: Trust You
83% Of All Young Clients Were Asked To Leave A Review Recently
Of those invited, 80% of customers did submit a review. Overall, companies have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews stay without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people understand the value of being informed. User-generated material has an indisputable effect on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
89% Of Customers Like To Read Reviews On Their Mobile Devices
Be it via an app or a mobile web browser, people prefer to read reviews on their cell phones.
Source: Statista
72% Of Customers Will Not Take Action Unless They Read Some Reviews
Regardless of how tempting your marketing is, you still require client reviews. There's no way around it. Customers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing customers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two-thirds of businesses have outstanding and great rankings. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal