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Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270%
User review stats reveal the purchase probability for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation does not affect just the consumers. Prospective team members also take a look at ratings and take a look at reviews.
Source: Deloitte
83% Of Clients Don't Rely On Advertising
The standard channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to take notice of consumers' suggestions online.
Source: Statuslabs
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people know the worth of being informed. User-generated material has an indisputable effect on customers.
They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Many Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower rating really helps your overall rating.
According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Positive Reviews Motivate 68 Percent Of Customers To Choose A Local Business
Since the huge bulk of customers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two-thirds of companies have good and outstanding ratings. Only 5% of companies have a score below three stars.
Source: Brightlocal
53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
89% Of Customers Browse A Businesses Reactions To Reviews
Not only do most shoppers check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
Reviews Published On Twitter Can Help Increase Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as suggestions from family and friends.
Source: Brightlocal
95% Of Unhappy Consumers Will Return To A Business If A Business Takes Care Of Problems Rapidly And Efficiently
Consumers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday