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95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential consumers are trying to find. Nearly a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are pertinent and beneficial.
Source: Fan and Fuel
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to choose a model that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers fairly usually succeed, review sites help make certain of that.
Source: Statuslabs
67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When customers have to select a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business
Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies in fact make use of them.
Although we now understand why client reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a physician or an attorney.
Young people (age 18-35) are much more inclined to work with an expert based upon online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
83 Percent Of Consumers Do Not Trust Advertising
The standard channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads select to take note of customers' suggestions online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users focus on other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista