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60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and rating data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
If They Were Asked, 77% Of Clients Would Definitely Leave A Review
More than a 35% would post a review to inform others about their consumer encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their choice making process.
Source: Podium
83% Of Customers Do Not Rely On Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads pick to take note of consumers' suggestions online.
Source: Statuslabs
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing decisions.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business
Considering that the huge bulk of customers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats indicate a business's reputation does not affect just the consumers. Prospective team members also take a look at ratings and take a look at reviews.
Source: Deloitte
70 Percent Of Customers Choose To Find Out About A Business By Means Of Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
83% Of All Young Customers Were Asked To Post A Review Recently
Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Staying connected with your customers develops trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are happy to invest more money with a business.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal