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Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Overall two-thirds of companies have excellent and great rankings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a legal representative or a doctor.
Younger people (age 18-35) are much more likely to employ a professional based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly select one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews usually carry the same weight as suggestions from friends and family.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not affect simply the consumers. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is in fact doing. Do not depend on that fact alone.
Source: Brightlocal
83% Of Customers Don't Trust Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements select to focus on customers' suggestions online.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the general appeal of a website can only go so far.
Source: Review Trackers
USA Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA consumers.
Source: Statista