89% Of Consumers Review A Businesses Replies To Reviews

Not only do many consumers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers check out Yelp each month. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Favorable Reviews Motivate 68% Of Consumers To Use A Local Business

Given that the vast bulk of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Posts, Rather Than Advertisements

Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how eye-catching your marketing is, you still require client reviews. There's no other way around it. Clients are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to customer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

15 Percent Of Users Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15% of potential consumers will not even consider working with a company they can't find viewpoints about.

Source: Statuslabs

83% Of Customers Do Not Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take notice of customers' suggestions online.

Source: Statuslabs

Over Half Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of many that highlight the significance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your customers delighted is more vital than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with a best five star ranking.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick an attorney or a medical professional.

Young people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have a massive effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying choices are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an unassailable effect on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase possibility for an item with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center