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When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
People Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the basic appeal of a site can only go so far.
Source: Review Trackers
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous impact user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
83% Of All Younger Consumers Were Invited To Leave A Review Recently
Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new automobile and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to decide on one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
The Average Review Length Has Gotten 65% Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
One-half Of All Millennial's "Always" Read Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated content has an unassailable influence on consumers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat consumers honorably typically flourish, review sites help make certain of that.
Source: Statuslabs
67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a massive effect on their decision when clients have to select a service provider.
Source: DemandGenReport