53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews remain without a reaction. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic popularity of a website can just go so far.

Source: Review Trackers

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat consumers well normally succeed, review sites help make certain of that.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a medical professional or an attorney.

Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing preferences.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. However, they understand the massive effect user rankings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Typically, 142 million consumers visit Yelp on a monthly basis. This is as great a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

If They Were Asked, 77% Of Clients Would Certainly Give A Review

More than a 35% would do it to advise others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other people with their decision making process.

Source: Podium

53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most credible source of recommendations. Online reviews normally bring the exact same weight as suggestions from friends and family.

Source: Brightlocal

60% Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and score data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Reviews Published On Twitter Can Help Grow Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements select to pay attention to clients' recommendations online.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation does not affect simply the consumers. Potential employees also look at scores and read reviews.

Source: Deloitte

Software Reviews Impact Over 98% Of All Purchasers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra