63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the basic popularity of a site can just go so far.

Source: Review Trackers

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two-thirds of businesses have outstanding and great ratings. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Company If A Company Takes Care Of Problems Quickly And Effectively

Consumers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management statistics show a company's reputation does not affect simply the clients. Potential team members also take a look at scores and read reviews.

Source: Deloitte

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

USA Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as recommendations from family and friends.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Across The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

15% Of Buyers Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of prospective consumers won't even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to client review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista