Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Because the large bulk of customers read reviews, you would want yours to be appealing to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73% Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be customers are searching for. Nearly a third of customers state written reviews are the only function that makes them believe the sites' reviews are appropriate and useful.

Source: Fan and Fuel

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use An Organisation

This stat is one of lots of that highlight the significance of online ratings. Now that news of client complete satisfaction travels this quick, keeping your customers pleased is more important than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for businesses with an ideal five star ranking.

Source: Brightlocal

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews stay without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

US Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

89% Of Clients Prefer To Read Reviews On Their Cell Phones

Be it through an app or a mobile browser, people today prefer to read reviews on their cell phones.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews Also

We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People anticipate to see some negative reviews.

Source: Capterra

People Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Online Item Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270 Percent

User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center