86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

89% Of Customers Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile browser, folks choose to read reviews on their smart phones.

Source: Statista

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to customer review statistics, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

Customers Might Spend 31% More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an indisputable effect on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your clients builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more cash with a company.

Source: Statuslabs

Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses

Given that the large bulk of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made rapidly.

Online reviews are clearly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

If A Company Handles Issues Rapidly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Business

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Over Half Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of numerous that illustrate the value of online rankings. Now that news of consumer fulfillment travels this fast, keeping your customers delighted is more important than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with an ideal five star rating.

Source: Brightlocal