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83% Of All Younger People Were Asked To Leave A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider
When consumers have to choose a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers go to Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you manage to pick one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the would-be customers are looking for. Nearly a third of customers say written reviews are the only feature that makes them believe the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing customers see. Still, users pay attention to other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose an attorney or a doctor.
Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the vast majority of customers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the basic popularity of a site can only go so far when it concerns trust.
Source: Review Trackers
70 Percent Of Consumers Choose To Discover A Business Through Posts And Reviews, Instead Of Advertisements
Ads are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs