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Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% increase.
Source: RevLocal
If A Business Deals With Issues Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business
Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Online Product Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270%
User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read a lot more reviews to get an idea of how the business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Software Reviews Impact Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other people, you manage to choose a model that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users focus on other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
83% Of All Young Customers Were Asked To Submit A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a doctor or a lawyer.
Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters