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88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics show a company's reputation does not impact just the clients. Prospective team members also look at ratings and read reviews.
Source: Deloitte
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually make use of them.
Although we now know why consumer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of potential consumers won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Only 6% Of Consumers Don't Trust Consumer Reviews At All
According to customer review data, a tremendous 19 percent of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 businesses have good and awesome scores. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
70% Of Customers Choose To Discover A Business Through Reviews And Posts, Instead Of Ads
Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a physician or an attorney.
Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
The Majority Of Shoppers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista