30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Communicating with your clients develops trust. Even something like responding to their reviews and comments can make them feel valued.

As you may expect, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as suggestions from loved ones.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When customers have to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated content has an unassailable influence on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been losing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

The Average Review Length Has Gotten 65% Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Consumers Could Invest 31% More With A Business That Has Excellent Reviews

Take note of this fact. The better other users explain your service or product, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and rating data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

72% Of Clients Won't Take Action Unless They Read Some Reviews

No matter how eye-catching your marketing is, you still require client reviews. There is no way around it. Clients are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation does not impact just the clients. Prospective team members also look at rankings and read reviews.

Source: Deloitte

United States Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

95% Of Unhappy Consumers Will Return To A Business If A Business Manages To Fix Issues Rapidly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday