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Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
77% Of Consumers Would Most Likely Post A Review If They Were Asked
More than a 35% would leave a review to advise others about their client experience and 24% would most likely direct their review to the business itself.
Over a 26% would want to give a review to help other people with their decision making process.
Source: Podium
86 Percent Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably normally succeed, review sites help ensure of that.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats show that 63% of customer reviews remain without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the statistics appear more authentic which is what the prospective customers are looking for. Practically a third of consumers say written reviews are the only feature that makes them think the websites' reviews are appropriate and useful.
Source: Fan and Fuel
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Generally two-thirds of companies have great and awesome scores. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you quickly select a model that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Favorable Reviews Encourage 68% Of Consumers To Use A Local Business
Since the large majority of customers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal