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Online Item Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270 Percent
User review statistics show the purchase probability for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
89% Of Shoppers Choose To Read Reviews On Their Smartphones
Be it by means of an app or a mobile internet browser, everyday people choose to read reviews on their mobile phones.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star ranking is the first thing customers see. Still, users focus on other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Customers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
77% Of Consumers Would Likely Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and score stats show people value the opinion of peers more than any other content.
Source: Collective Bias
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have an enormous effect on their decision when consumers have to choose a service provider.
Source: DemandGenReport
70% Of Customers Prefer To Learn About A Business Via Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal