67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When clients need to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation doesn't impact simply the customers. Prospective team members likewise look at scores and read reviews.

Source: Deloitte

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new car and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other people, you manage to select a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'always' or 'very often'.

Source: Trust You

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

83% Of All Young Customers Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all customers to give a review on their company.

Source: Brightlocal

72% Of Consumers Won't Take Action Before They Read Some Reviews

No matter how alluring your marketing is, you still require client reviews. There is no other way around it. Consumers are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Consumers anticipate to see some negative reviews.

Source: Capterra

89% Of Individuals Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, customers choose to read reviews on their cell phones.

Source: Statista

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Majority Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with an ideal five star ranking.

Source: Brightlocal

63.6% Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the basic appeal of a website can only go so far.

Source: Review Trackers

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website

Typically, 142 million customers go to Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. However, they recognize the massive effect user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270%

User review stats show the purchase probability for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a legal representative or a physician.

Younger people (age 18-35) are even more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

89% Of Clients Read A Companies Replies To Reviews

Not only do many consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal