30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Staying connected with your consumers develops trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the stats appear more genuine which is what the potential consumers are looking for. Practically a 3rd of consumers say written reviews are the only function that makes them think the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Service

This stat is one of many that highlight the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients happy is more vital than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with a best five star rating.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact make use of them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying decisions.

According to social media reviews data, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

People Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Buying decisions are made rapidly.

Online reviews are clearly persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

Just 6% Of Customers Do Not Trust Client Reviews At All

According to customer review stats, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics show a business's reputation doesn't affect just the clients. Prospective employees also take a look at rankings and take a look at reviews.

Source: Deloitte

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when customers have to select a solution provider.

Source: DemandGenReport

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Software Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People expect to see some unfavorable reviews.

Source: Capterra

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online rankings data, we discovered that a business requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone