15 Percent Of Clients Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of possible customers won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'very influential'.

To show the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

95% Of Unsatisfied Consumers Will Return To A Business If A Company Takes Care Of Problems Rapidly And Efficiently

Clients don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Focus on this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing preferences.

According to social media reviews stats, Facebook impacts over half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

70 Percent Of Customers Prefer To Find Out About A Business Through Short Articles And Reviews, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and rating stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat customers well generally prosper, review websites help make certain of that.

Source: Statuslabs

The Average Review Word Count Has Gotten 65% Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

Consumers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, buying choices are made rapidly.

Online reviews are clearly convincing, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Younger Consumers Were Asked To Submit A Review Recently

Of those asked, 80% of customers did post a review. In general, businesses have actually asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

89% Of Buyers Want To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, folks prefer to read reviews on their mobile phones.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other people, you manage to select one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs