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Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful people know the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the same weight as guidance from family and friends.
Source: Brightlocal
30% Of Customers Feel Positive About A Business Which Answers Online Reviews
Communicating with your clients establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are ready to invest more money with a business.
Source: Statuslabs
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews go on without a response. That's too bad, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
Reviews Published On Twitter Can Boost Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a doctor.
Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise influence our buying preferences.
According to social reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. However, they realize the huge effect user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
When consumers have to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
89% Of Individuals Choose To Read Reviews On Their Cell Phones
Be it via an app or a mobile browser, most people choose to read reviews on their mobile phones.
Source: Statista
Buyers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone