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Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a doctor or an attorney.
Young people (age 18-35) are much more likely to work with an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management statistics show a company's reputation doesn't impact just the consumers. Prospective employees also look at ratings and take a look at reviews.
Source: Deloitte
Many Popular Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to client rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider
When customers need to select a service provider, reviews have a massive impact on their decision.
Source: DemandGenReport
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.
Source: RevLocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still require client reviews. There is no other way around it. Customers are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
74% Of Regional Companies Have At Least 1 Google Review
One review is far from sufficient to improve your site's SERP ranking.
Looking at online rankings stats, we found out that a company requires to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
More Than Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Score
This stat is among many that show the value of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.
57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for organizations with a perfect five star rating.
Source: Brightlocal
15% Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective customers won't even think about working with a company they can't find opinions about.
Source: Statuslabs
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers well generally flourish, review sites help ensure of that.
Source: Statuslabs
90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to consumer review data, a massive 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact make use of them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider