53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out many more reviews to get a better idea of how the business is really doing. Do not depend upon that figure alone.

Source: Brightlocal

63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general appeal of a site can only go so far.

Source: Review Trackers

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

73 Percent Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Nearly a third of consumers say written reviews are the only function that makes them think the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation doesn't affect simply the customers. Prospective team members also look at rankings and read reviews.

Source: Deloitte

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a physician or a legal representative.

Young people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Staying connected with your customers creates trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

89% Of Customers Prefer To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile web browser, people young and old prefer to read reviews on their mobile devices.

Source: Statista

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people know the value of being informed. User-generated content has an unassailable influence on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Use Local Businesses

Given that the vast majority of customers check out reviews, you'd want yours to be appealing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well typically succeed, review sites help ensure of that.

Source: Statuslabs

The Majority Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are apparently the more opinionated ones.

Source: Statista

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to focus on consumers' suggestions online.

Source: Statuslabs

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers