Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to client review statistics, a massive 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

15 Percent Of Users Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of potential customers won't even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads select to pay attention to customers' recommendations online.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Younger Buyers Were Asked To Submit A Review Recently

Of those asked, 80% of clients did post a review. In general, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

US Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

The Majority Of Clients Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are apparently the more opinionated ones.

Source: Statista

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from adequate to enhance your website's SERP ranking.

Taking a look at online rankings statistics, we discovered that a business needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent

User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews stay without a reply. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

70% Of Consumers Choose To Discover A Business Via Posts And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a huge impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport