89% Of Customers Review A Companies Feedback To Reviews

Not only do many customers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Generally, 142 million consumers visit Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made quickly.

Online reviews are clearly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Post A Review

More than a 35% would leave a review to educate others about their client experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.

Source: RevLocal

89% Of Buyers Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, people prefer to read reviews on their phones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service

This stat is among lots of that show the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your clients happy is more important than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for companies with a perfect five star rating.

Source: Brightlocal

74% Of Regional Companies Have At Least One Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Taking a look at online rankings data, we found out that a business needs to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a doctor or a legal representative.

Younger people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

77% Of Users Don't Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs