88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a company's reputation doesn't impact simply the customers. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users take note of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

89% Of Clients Review A Companies Feedback To Reviews

Not only do many consumers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews generally carry the very same weight as guidance from loved ones.

Source: Brightlocal

United States Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.

Source: Statista

74 Percent Of Regional Businesses Have At Least One Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Taking a look at online ratings data, we discovered that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

83 Percent Of Clients Don't Trust Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements choose to pay attention to clients' recommendations online.

Source: Statuslabs

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those asked, 80% of clients did leave a review. Overall, companies have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

The Average Review Word Count Has Become 65% Shorter Since 2010

At this present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

Over Half Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Only 6% Of Consumers Do Not Trust Consumer Reviews At All

According to client review statistics, a whopping 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Google Represents 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

15% Of Users Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo