89% Of Clients Want To Read Reviews On Their Mobile Phones

Be it through an app or a mobile web browser, people choose to read reviews on their mobile phones.

Source: Statista

Reviews Posted On Twitter Can Help Improve Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

83% Of Clients Don't Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to take notice of customers' suggestions online.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use An Organisation

This stat is among lots of that illustrate the importance of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your consumers pleased is more important than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for services with an ideal five star ranking.

Source: Brightlocal

95% Of Dissatisfied Customers Will Return To A Business If A Business Deals With Issues Quickly And Efficiently

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews typically bring the exact same weight as guidance from friends and family.

Source: Brightlocal

Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business

Because the vast majority of consumers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent boost.

Source: RevLocal

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

77% Of Clients Would Likely Post A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the potential clients are looking for. Almost a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are useful and pertinent.

Source: Fan and Fuel

US Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a company's reputation does not affect just the clients. Prospective team members also look at rankings and read reviews.

Source: Deloitte

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.

Although we now know why consumer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their buying confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista