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89% Of Customers Like To Read Reviews On Their Cell Phones
Be it through an app or a mobile internet browser, folks choose to read reviews on their cell phones.
Source: Statista
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the same weight as guidance from friends and family.
Source: Brightlocal
74 Percent Of Local Businesses Have At Least One Google Review
A single review is far from adequate to improve your site's SERP ranking.
Taking a look at online rankings stats, we learnt that a business requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to client review stats, a whopping 19 percent of consumers constantly trust online reviews and never a purchase without checking out reviews first.
Source: Statista
Since They Desire To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.
Users come because they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When consumers have to choose a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
73% Of Customers Believe Customer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective customers are looking for. Nearly a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation doesn't impact simply the consumers. Prospective team members also take a look at scores and read reviews.
Source: Deloitte
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews go on without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
72 Percent Of Clients Will Not Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still need customer reviews. There's no other way around it. Clients are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc