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98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Normally, 142 million customers check out Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
15 Percent Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of possible consumers won't even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
89% Of Consumers Browse A Companies Replies To Reviews
Not only do the majority of customers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Business
This stat is one of lots of that illustrate the value of online ratings. Now that news of customer fulfillment travels this fast, keeping your consumers happy is more important than ever.
57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for businesses with an ideal five star score.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying decisions are made quickly.
Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when consumers have to choose a service provider.
Source: DemandGenReport
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers