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88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation does not impact just the customers. Prospective team members also take a look at rankings and take a look at reviews.
Source: Deloitte
30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and score stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics show that 63% of consumer reviews go on without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
63.6% Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general appeal of a website can only go so far.
Source: Review Trackers
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a huge impact on their decision when customers have to pick a service provider.
Source: DemandGenReport
83% Of Clients Do Not Rely On Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements choose to focus on clients' recommendations online.
Source: Statuslabs
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%
User review stats show the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Consumers Might Invest 31% More With A Business That Has Great Reviews
Focus on this fact. The better other users describe your product or service, the more money you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
15% Of Consumers Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of possible consumers won't even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.
Source: Capterra
Reviews Shared On Twitter Can Help Improve Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers