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Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase possibility for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
91% Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats place clients' reviews as the most credible source of suggestions. Online reviews usually bring the exact same weight as guidance from family and friends.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you manage to pick a model that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Business
This stat is among many that illustrate the significance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your clients pleased is more vital than ever.
57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for companies with a best five star score.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your clients creates trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you may expect, customers who feel this way are going to spend more money with a business.
Source: Statuslabs
73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the potential consumers are looking for. Almost a third of customers say written reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of customer reviews remain without a reaction. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
77% Of Consumers Would Definitely Post A Review If They Were Asked
More than a 35% would do it to inform others about their consumer encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other people with their decision making process.
Source: Podium
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics show a company's reputation doesn't impact simply the customers. Potential team members likewise look at scores and take a look at reviews.
Source: Deloitte
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
83 Percent Of Customers Don't Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads pick to pay attention to clients' recommendations online.
Source: Statuslabs
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat clients fairly usually flourish, review websites help make sure of that.
Source: Statuslabs