70 Percent Of Consumers Prefer To Find Out About A Business Via Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

USA Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Reviews Shared On Twitter Can Improve Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

If They Were Asked, 77% Of Customers Would Certainly Submit A Review

More than a 35% would do it to educate others about their customer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to submit a review to assist other people with their decision making process.

Source: Podium

Google Accounts For 57.5 Percent Of All Reviews Globally

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Consumers Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your services or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two-thirds of companies have good and outstanding rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% increase.

Source: RevLocal

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's consumers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings stats, we learnt that a business requires to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a doctor.

Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a response. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads choose to pay attention to customers' recommendations online.

Source: Statuslabs

89% Of Shoppers Like To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile browser, folks choose to read reviews on their cell phones.

Source: Statista