Only 6 Percent Of Customers Don't Trust Client Reviews At All

According to client review statistics, a whopping 19 percent of consumers constantly rely on online reviews and never ever a purchase without checking out reviews first.

Source: Statista

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

70 Percent Of Customers Choose To Learn About A Business Through Reviews And Posts, Rather Than Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users focus on other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still need consumer reviews. There is no other way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients honorably usually prosper, review websites help make sure of that.

Source: Statuslabs

30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your consumers creates trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a medical professional.

Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Client reviews make the stats appear more authentic which is what the potential clients are searching for. Almost a third of customers state composed reviews are the only function that makes them believe the websites' reviews are relevant and helpful.

Source: Fan and Fuel

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize A Service

This stat is among numerous that highlight the value of online scores. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more important than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for organizations with an ideal five star rating.

Source: Brightlocal

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and ranking statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias