77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

Reviews Shared On Twitter Can Help Grow Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Usually, 142 million consumers go to Yelp each month. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business

Given that the vast majority of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

82 Percent Of Customers Check Out Review Sites Since They Want To Buy A Product Or A Service And Wish To Get The Facts About Business Services And Products.

Users come since they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as guidance from loved ones.

Source: Brightlocal

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your customers develops trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are ready to invest more money with a business.

Source: Statuslabs

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

Customers Might Invest 31 Percent More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

95% Of Disappointed Clients Will Return To A Business If A Business Manages To Resolve Issues Rapidly And Efficiently

Clients do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday