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95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you offer them a great experience.
Source: Brightlocal
The Average Review Length Has Gotten 65% Much Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews go on without a reply. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally two-thirds of companies have outstanding and awesome scores. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Reviews Published On Twitter Can Help Grow Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read many more reviews to get an idea of how the business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Written reviews make the stats appear more genuine which is what the potential customers are trying to find. Almost a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really utilize them.
Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
Google Represents 57.5 Percent Of All Reviews World Wide
Google remains in the lead here, followed by Facebook as a far-off second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers