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30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews
Corresponding with your clients creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When clients have to choose a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
More Than Half Of People Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to customer review data, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
The Majority Of Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower ranking really helps your overall score.
According to customer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two-thirds of companies have great and exceptional rankings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'very often'.
Source: Trust You
15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of possible customers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the would-be customers are looking for. Almost a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are useful and pertinent.
Source: Fan and Fuel