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83 Percent Of Customers Do Not Trust Advertising
The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to take note of customers' recommendations online.
Source: Statuslabs
15 Percent Of Users Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of potential clients will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you provide them an excellent experience.
Source: Brightlocal
More Than Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating
This stat is one of many that highlight the importance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your customers happy is more important than ever.
57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked just for organizations with an ideal five star ranking.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
95% Of Dissatisfied Consumers Will Return To A Company If A Business Takes Care Of Issues Quickly And Effectively
Customers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
83% Of All Young Clients Were Asked To Leave A Review Recently
Of those invited, 80% of customers did give a review. Overall, businesses have asked 66% of all clients to give a review on their company.
Source: Brightlocal
Because They Desire To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Websites.
Review sites are locations that people go to get the facts about a business, service or product . Because they have actually currently formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'very frequently'.
Source: Trust You
53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's buyers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista